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Help FAQs

Buyer's Guide

Are Fabuluxwall jewelry products for kids?

Most of Fabuluxwall jewelry products are intended for young adults and older. That being said, gifts for loved ones who are younger than 14 years old should use the products by adult's advice. For instance, small beads from jewelry products may present a choking hazard if swallowed.

How to care and wear to extend the lifetime of the jewelry?

As a rule of thumb, all jewelry items should not be worn during swimming, bathing and exercising. Stainless steel bangles, rhodium plated earrings and sterling silver chains could be briefly exposed to water; however, Fabuluxwall jewelry products are like anything other fashion jewelry, they are delicate and they should be kept clean by using appropriate cleaner and stored in a sealed bag or a jewelry box to extend the luster quality.

I have allergies. Is that possible to customize components to my need?

Please contact our customer service team for assistance before placing an order if you have allergies to certain metal types.

Is it safe to wear with a pacemaker? Is my ordered jewelry item is magnetic?

Our products may contain magnetic materials. If you are sensitive to magnetic components, please consult with your doctor for advice.

Is size adjustment possible for my order?

Yes, for eligible jewelry items, exception applies to some imported items. The size adjustment option for a specific item can be found on its product page. If you need assistance, please contact our customer service team.

How do I find my product?

To find the product(s) you're looking for, you may (1) click the magnifying glass icon on the top, left page of our website. (2) type a keyword into the SEARCH box and hit Enter. If you have any trouble locating a product, feel free to contact customer service for assistance.

How do I navigate the site?

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

How do I use a coupon?

After adding items to your cart, you'll see a box at the bottom of the shopping cart to enter your coupon code as you view your cart.

Does Fabuluxwall jewelry products tarnish?

Fabuluxwall handmade or designed jewelry products are made of high quality materials to prevent tarnishing over time. However, it will experience a natural life cycle as well as normal wear & tear like any other fashion jewelry. We will happily replace any defective products within 30 days of delivery. Otherwise, treat your jewelry with care in order to extend the lifetime of the product.