Returns & Exchanges

Easy 30-Day Return Policy

All unworn and undamaged items, or returned as sold condition are qualified for a full refund. All returns must be within 30 days from the ship date.


Return or Exchange by mail (U.S.)

To return your purchased item, please include the original packing slip in the return package. You will be responsible for shipping back to us. Shipping Charges: shipping charges are not refundable for returned items unless noted by our service team for full refund.

The refund or replacement for the item will be processed within 7-20 business days after we received the returned item. If replacement is not possible, we will issue a coupon or store credits equivalent to the returned item for your new order. We are not liable for lost return packages, thereby we recommend you to insure and/or track your return package.


Exception to above return policy

The return of defective, mislabeled, or incorrect items must be authorized by a customer service representative, and be reported within three days of receiving your order. Please email to ( for your return reason with your order number with a picture/video of the problem to help us expedite your replacement process. 

If you do not like your ordered item when you receive, do not open its original sealed bag; instead contact customer service team for a solution. Instructions, shipping labels, and replacements will be handled on a case-by-case basis with the objective of making you satisfied with our products and service. We believe that when we treat our customers fairly, they in turn are fair with us.

Clearance Sales & Free Item Promotions sales are final and non-refundable.


International Returns

We accept returns for international orders; however, they do not qualify for merchandise exchanges. As you are responsible for paying tariffs of your ordered items to your customs in your region, we do not refund for them. All returns must be in its original packaging with the packing slips and customs documents. 

Exception & Special Instructions

Please email customer service for assistance if you have questions or concerns of any kind. If you are not completely satisfied or have any issue with your order, please notify us immediately and we will do our best to resolve the issue.


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